Since our inception, MinnesotaWordPressHosting.com has shared a server container with some of our clients. Our goal was to share in the joys and hardships of our clients. While that was a noble goal and done with the best intentions, we have found that this setup does not serve our customers as well as we would like.
The issue arose yesterday when our VPS container unexpectedly quit. We had clients trying to find our support phone number and email and were unable to do so…because our website was down. Doh! *facepalm*
So, starting next week, this website will be housed in its very own container and should, therefore, be available for public viewing in case of emergency. Speaking of which, did you know that we have a 911 Emergency link under the “Contact” link in our main navigation? By filling out the form on that page, you assure that your concerns will be pushed to the top of the list.
This change came about as a direct result of customer feedback (those are the best types of changes). :)